Regional index
Browse routes by region
This sample directory helps explain regions, cities and route types; it is not a complete inventory. Check the user panel or client after logging in for current route names, types and availability.
Asia-Pacific
From Shenzhen and nearby networks, Hong Kong, Singapore and Japan are natural starting points to compare. Nearby locations can be worth testing, but your local carrier, the destination service and the network path at the time all affect performance. Exits in Australia and elsewhere may suit access with specific regional requirements.
| Country / Region | City | Route type | Streaming availability |
|---|---|---|---|
| Hong Kong, China | Hong Kong | IEPL | Verify with a connection test |
| Singapore | Singapore | Relay | Verify with a connection test |
| Japan | Tokyo | Direct | Verify with a connection test |
| Japan | Osaka | Relay | Verify with a connection test |
| South Korea | Seoul | Relay | Verify with a connection test |
| Australia | Sydney | Relay | Verify with a connection test |
North America
If a website, collaboration platform or account service is based in North America, compare exits in the relevant region. The West and East Coasts serve different access needs, so a country name alone can't predict performance. Identify the region your work requires, then compare candidate routes using the same task for more meaningful results.
| Country / Region | City | Route type | Streaming availability |
|---|---|---|---|
| United States | Los Angeles | Relay | Verify with a connection test |
| United States | Seattle | Direct | Verify with a connection test |
| United States | New York | Relay | Verify with a connection test |
| Canada | Vancouver | Relay | Verify with a connection test |
| Canada | Toronto | Relay | Verify with a connection test |
| Mexico | Mexico City | Relay | Verify with a connection test |
Europe
European exits can help access websites and work resources tied to specific locations. First check which region your target service requires; Europe is not one uniform network environment. City names offer a general guide, but actual routes and server responses should be assessed in use.
| Country / Region | City | Route type | Streaming availability |
|---|---|---|---|
| Germany | Frankfurt | Relay | Verify with a connection test |
| United Kingdom | London | Relay | Verify with a connection test |
| France | Paris | Direct | Verify with a connection test |
| Netherlands | Amsterdam | Relay | Verify with a connection test |
| Finland | Helsinki | Relay | Verify with a connection test |
| Sweden | Stockholm | Relay | Verify with a connection test |
Other regions
South America, Africa and the Middle East are better suited to tasks with specific regional requirements. For everyday browsing, there is usually no need to switch frequently to a distant exit just for broader coverage. If the region you need isn't shown, check the directory in your panel; this reference table isn't a complete list of available routes.
| Country / Region | City | Route type | Streaming availability |
|---|---|---|---|
| Brazil | São Paulo | Relay | Verify with a connection test |
| Chile | Santiago | Relay | Verify with a connection test |
| South Africa | Johannesburg | Relay | Verify with a connection test |
| United Arab Emirates | Dubai | Relay | Verify with a connection test |
Connection paths
Dedicated routes, relays and direct connections
Route types describe how a connection is organized, not how well it performs. The following is a general explanation, not an additional promise about the underlying resources of any specific route.
IEPL
IEPL generally refers to cross-region transmission over dedicated Ethernet circuits. Compared with cross-region segments that rely entirely on the public internet, dedicated transmission resources typically require greater investment to build and maintain. When IEPL appears in a client, treat it as a route category—not as a dedicated circuit reserved for your account, or a claim that every segment from your device to the destination website uses a dedicated line.
Worth comparing first for work that depends on a consistent connection, such as meetings and remote collaboration. A Hong Kong route may be a candidate for connections between Shenzhen and Hong Kong, but your local access network and the path beyond the exit still affect performance. The cost of dedicated infrastructure is separate from your plan price. Check the plans page and user panel for actual charges; the route name does not imply extra fees.
Relay
A relay adds a forwarding step between your device and the destination exit. An entry point receives the connection and passes it to an exit, which then reaches the destination service. This changes how a cross-region connection is arranged, and the entry and exit can be in different locations. More relay steps do not automatically mean a slower connection, just as a shorter straight-line distance doesn't guarantee a better one. The actual path and resource allocation matter.
Useful for comparing everyday access and sustained transfers across different local carrier networks. Relays typically involve entry, forwarding and exit resources, so their cost structure differs from direct connections; that doesn't mean all relay routes have a uniform price. If a webpage loads but longer tasks keep dropping, compare other relay options in the same exit region. Changing the region and app settings at the same time makes it harder to identify the cause.
Direct
Direct usually means the client connects to the route's entry point without an additional service-side relay. “Direct” doesn't mean there are no routers along the network path, or that the transmission takes the shortest route. Carrier interconnections, international routing and exit conditions can all affect performance, so the name alone doesn't prove that a direct route is better than another type.
A useful option to compare for everyday browsing or access to a specific region. Removing a service-side forwarding step may make resource allocation simpler, but public network paths can still vary. When assessing costs, consider exit resources and maintenance as well as the number of steps in the path. Test the route with your intended task before making it a regular choice; there's no need to chase a particular route label.
Start with the task
Choose a route for your use case
First decide which region you need and what you want to do, then compare paths in that region. Don't assume performance in one app will carry over to every use case.
Everyday browsing
If you don't need a specific region, start with a nearby exit that suits your local network. Check that pages load, images appear and post-login redirects work smoothly. Opening the homepage alone isn't enough; everyday use often involves attachments, searches and external resources too. If the same site has problems on multiple routes, check browser extensions, cache and the site's own status rather than blaming every issue on the route.
Once you find a suitable option, use it for a complete session before deciding whether to switch. Changing exits frequently can trigger account checks and makes comparisons less consistent.
Streaming
Check the streaming platform's rules for account region, content licensing and location. An exit in a particular country doesn't guarantee access to that region's catalog. Platforms may also determine what you can watch based on account details, payment region and network identification, so this table makes no fixed availability claims.
Test with the content you actually plan to watch. Check playback startup, seeking and sustained viewing. If the page loads but playback fails, note the specific error and distinguish a content licensing issue from a connection issue. A connected status in the client alone doesn't confirm that streaming will work.
AI tools
Check the service regions and account rules for the tool you want to use, then choose an appropriate exit. Availability depends on account eligibility, the provider's policies and how it identifies the exit. VPNHaoHao does not guarantee that any specific AI tool will always be available. If a session is working, keep the exit region consistent where possible instead of repeatedly changing network environments mid-task.
Check more than the homepage and login page: test actual interactions such as submitting a task, receiving a response and uploading permitted files. An interrupted long response isn't necessarily a connection issue; the service or browser may be responsible. Keep error messages for troubleshooting, but don't include your account password or full subscription link in a support ticket.
Gaming connections
First check the game's server region and whether it permits the network access method you're using. Opening the launcher and completing an update are different from connecting to a match. Test connection stability in actual gameplay; download performance is not a measure of match quality, and a general subscription service does not guarantee compatibility with any particular game.
When comparing options, keep the game region and local network the same, and avoid large background transfers that could skew results. If only one game has issues, check its maintenance notices, regional rules and client settings before switching routes.
Remote work
Meetings, online documents and code collaboration each place different demands on a connection. Meetings need continuous transmission, documents need stable sessions and saves, and coding tasks may involve longer data transfers. You can start by comparing Hong Kong IEPL with other options in the same region, but judge them by your actual workflow, not the route name.
If your organization provides a network access tool for work devices, follow its access policies first. Test your connection before important meetings and avoid switching exits mid-call. Confirm that collaborative documents have saved and that remote tasks have completed on the server; a sluggish interface doesn't necessarily mean an action failed.
Testing and troubleshooting
After connecting, check your exit and task
Compare options under the same conditions
Log in to the panel to get your subscription, then refresh the route list in your client and choose a route. Confirm that the client shows a connected status, then visit IP lookup to check your exit information. The result can help confirm the access path, but location databases may differ; a city name alone doesn't mean the route is wrong.
Next, return to the target app and complete a representative task. When comparing another route, keep your local connection, target region and task the same, changing only the route if possible. A page's first load can be affected by cache; loading, saving and reconnecting during sustained use are often better indicators of whether a route suits your task.
Narrow down the issue first
If no websites load, first check that your local network is working. Then check whether the client is enabled, the subscription is up to date, and your plan and data are in good standing. If only one app has a problem, note its error message and compare other options in the same region. A connection that is established but rejected by the target service is a different issue from a client that can't connect at all.
For help, use a support ticket in the user panel and describe your local network, client platform, route name and the action that caused the issue. Hide subscription links and account credentials in screenshots. For the full setup sequence, see Quick Start; for systematic troubleshooting, read the full handbook.
Billing details
Data, devices and refunds
Consider coverage separately from plan choice
VPNHaoHao covers 120+ countries and 230+ routes. This breadth shows the range of available destinations; it doesn't mean every region suits every app or every route stays in the same condition. Identify your target region and task first, then choose a plan based on your data needs. There's no need to chase more cities at the expense of the routes you use most.
Monthly plans: ¥9.9/month for 60GB · ¥18/month for 250GB · ¥28/month for 500GB. Data resets monthly on your activation date. Mid-cycle upgrades are prorated for the remaining days. Data add-ons never expire and remain available until used: ¥158/300GB · ¥358/1000GB · ¥658/3000GB. See the plans page for full options and billing details. Don't infer charges beyond your plan from a route type.
Configure each device separately
Supports Windows / macOS / iOS / Android / Linux, with unlimited devices. Install a client and import the subscription separately on each device; a successful connection on one doesn't mean the others are configured. When troubleshooting, first establish whether the issue affects one device or the whole account, then check the client and panel on each. Get clients and subscriptions from the user panel, and don't share subscription links publicly.
Payment methods include Alipay / WeChat / USDT, with a 60-day money-back guarantee. See the Terms of Service for refund details. For common questions about choosing and using routes, visit the Help Center. If you already have an account, check the current directory in your panel; there's no need to create another account.